Rewards Program

Get rewarded for taking care of yourself.

Earn points on every visit, unlock member tiers and redeem your points for rewards. Joining is free.

How you earn

Every visit gets you closer.

Completed Visit

Awarded when a scheduled appointment is marked complete.

+150 points

First Visit Bonus

One-time bonus for completing the first appointment.

+100 points · one time

Referral — Friend Completes First Visit

Awarded to the referring member when their friend completes a first visit.

+500 points

Birthday Bonus

Annual bonus awarded on the member's birthday.

+150 points

Verified Google/Yelp Review

Points for leaving a verified review. FTC compliant.

+200 points

First App/Portal Login

Welcome bonus on first login to app or portal.

+75 points · one time

Complete Profile

Earned once when a member fills out all profile fields.

+100 points · one time

Reschedule (Not Cancel)

Rewarded when a member reschedules instead of cancelling.

+40 points

Book 21+ Days in Advance

Points awarded when a booking is made 21+ days ahead.

+50 points

Queue Booking → Completes Visit

Earned when a queue-based booking results in a completed visit.

+150 points

Shop Purchase

Points for every $1 spent on skincare products (before shipping and tax).

+1 points
Tiers

The more you visit, the more you unlock.

Bronze

Everyone starts here
  • 5% DiscountOn all services and treatments
  • Standard BookingAccess to regular booking slots
  • Birthday RewardSpecial points gift on your birthday
  • Standard SupportEmail support with 48hr response
  • Loyalty PointsEarn points on every visit

Silver

From 500 points
  • 10% DiscountOn all services and treatments
  • Priority BookingSkip the queue with priority slots
  • Birthday GiftComplimentary treatment on birthday month
  • Priority SupportPriority email + phone support
  • Early AccessFirst access to new treatments & offers
  • 2x Points WeekendsDouble points every weekend visit

Gold

From 1,500 points
  • 20% DiscountOn all services and treatments
  • VIP AccessExclusive VIP-only appointments
  • Concierge ServiceDedicated personal concierge
  • Free Quarterly TreatmentOne complimentary treatment every 3 months
  • Exclusive EventsInvitations to exclusive medspa events
  • 3x Points AlwaysTriple points on every visit, every day
  • 24/7 Concierge LineRound-the-clock priority phone support
What points buy

Real rewards, redeemed at your visit.

200points

Priority Slot Upgrade

Upgrade to a prime-time slot.

500points

Session Credit $4 off

Redeem for $4 off a single session at checkout.

$4 value
1,000points

Session Credit $8 off

Redeem for $8 off a single session at checkout.

$8 value
1,500points

Session Credit $12 off

Redeem for $12 off a single session at checkout.

$12 value Silver and above
800points

Add-On Service

Redeem for a complimentary add-on during your next session.

$12 value
500points

Referral Gift Card

Send a gift card to a friend as a referral incentive.

$5 value
Good to know

Questions about GlowRewards

How do I move to a higher tier?

Earn more loyalty points through visits, referrals, reviews, and streaks. Once your total points balance reaches the threshold for the next tier, you automatically upgrade.

Do I lose my tier if I don't visit for a while?

Your tier is based on your cumulative lifetime points balance. Points do not expire, so your tier is maintained as long as your balance stays above the threshold.

When do discounts apply?

Tier discounts are automatically applied at checkout when our staff processes your payment. Simply mention your tier at reception or when booking online.

Can I use multiple benefits at the same time?

Yes! You can combine your tier discount with loyalty point redemptions. The discount applies first, then any redeemed credits are deducted.

How do I redeem my points?

Visit the Loyalty Program page in your portal. Select a reward from the catalog and click Redeem. Our team will apply the reward at your next visit.

What is the Birthday Gift benefit?

Bronze members receive a points gift on their birthday, and Silver and Gold members enjoy a complimentary treatment during their birthday month.

Join GlowRewards and start earning.

It's free. Create an account, book your visit, and your points start adding up.